Everything your business needs

With our extensive office automation product range and software solutions, BCM Didgisol has everything your business needs. From printers, scanners, VOIP, Security, Furniture and Stationery.

Managed Document Services

(MDS) optimized workflow for both printed and electronic documents.

WHAT IS MANAGED DOCUMENT SERVICES?

 

Managed document services (MDS) are services provided by external parties to optimise and manage an organisation’s document infrastructure and workflow for both printed and electronic documents.

MDS is closely related to managed print services (MPS) and the terms are sometimes used interchangeably. Typically, “managed document services” carries the broader meaning of referring to both print and electronic documents. However, as MPS has evolved over the years, it also includes electronic information and workflows. This is why MPS and MDS are so closely linked.

Analyst firm IDC refers to the market as “managed print and document services” rather than “managed print services” to reflect the growing trend towards services that manage electronic as well as printed documents.

WHY MANAGED DOCUMENT SERVICES

CONTENT MANAGEMENT

Manage all organisational content throughout its lifecycle including acquisition, filing access control, routing – using BPM (Business Process Management) – and archiving.

WORKFLOW MANAGEMENT

Automate resource-intensive processes by configuring workflows that perform specific actions at appropriate times

BUSINESS PROCESS MANAGEMENT

Apply workflow technology to content related processes in order to standardise and optimise them.

ELECTRONIC FORMS

Ensure that appropriate actions on submitted forms are taken quickly with user defined approval processes and task lists.

CAPTURE & INDEXING

Flexible document capture ‘middleware’ designed to sit between the multifunctional device and document management system.

BARCODE RECOGNITION

Auto detection of multiple barcode types. 1D and 2D barcodes supported as well as the writing of electronic barcodes on electronic documents. Metadata may also be extracted.

Managed Print Services

optomiZe print infrastructure and document output

WHAT IS MANAGED PRINT SERVICES?

 

Managed print services (MPS) are services provided by external parties to optimise and manage an organisation’s print infrastructure and document output.

Consensus’s MPS takes a holistic approach to improving the enterprise print architecture. We help you by aligning devices with your business mission and taking care of their day-to-day management with proactive and predictive service to ensure optimal uptime. Once in place, the managed environment becomes a conduit to unify print and digital information for streamlined processes and workflow. You’ll benefit with fewer devices, fewer pages, lower costs and improved knowledge worker productivity.

MPS is closely related to managed document services (MDS) and the terms are sometimes used interchangeably. Typically, “managed document services” carries the broader meaning of referring to both print and electronic documents. However, as MPS has evolved over the years, it also includes electronic information and workflows. This is why MPS and MDS are so closely linked.

WHY MANAGED PRINTING SERVICES?

PRINT MANAGEMENT

Track, analyse, allocate and recover the cost of every document sent by employees to any network printer, copier or multi functional device.

OUTPUT MANAGEMENT

Copying and printing are controlled according to your own pre-determined print policies; policies that encourage and enforce appropriate access and use of your device fleet.

COST RECOVERY

A complete expense management solution that allows organisations to effectively automate cost recovery and expense management processes.

USER & SECURITY SOLUTIONS

Prevent confidential information being left unattended at communal print facilities – our innovative document release solution holds documents in a secure server and outputs them only when users authenticate themselves at the printer of their choice.

Benefits

Reduce Total Cost of Ownership of the entire print fleet

  • Lower operating costs and optimise asset utilisation

  • Utilise electronic document formats, usually in internal and customer transactions

  • Reduce the number of vendors you work with and embed more control and transparency

  • Right size your printer fleet on a local, regional or global basis

  • Improve fleet uptime and increase employee productivity

  • Implement clear and consistent print policies to help reduce costs and control output waste

Software solutions

Digital work spaceS

Where and how we work is changing; hybrid and on-the-go set-ups are shaping our future. Together with new and evolving technology, these practices are pushing for an even stronger focus on how we communicate and collaborate.

 

The expertise and vision you need 

We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance. With our large solution portfolio and ecosystem of alliances across print, communications and workspace management, we have the expertise and reach to lift your digital workspace to new heights. We have the vision to help you realise and scale your future workspace, whether you’re a small, medium or large business.

 

Simplify your processes 

We optimise your business processes to enable your staff to work better, faster and deliver more. We provide the technology, expertise and support to streamline and simplify processes across your organisation, so you can focus on your core business and uncover hidden profitability.

 

The right solutions, roadmap and team 

Capturing the full value of cloud requires more than just the technology. You need the right roadmap and team to execute it. With the right cloud solutions and expertise to manage them, you can modernise and consolidate your IT infrastructure. You can also transform business operations to become more agile, cost-effective and secure while pursuing next-generation innovation.

 

An excellent customer experience starts with a superior employee experience 

Data Analytics Services and Artificial Intelligence Services empower employees to deliver hyper-personalised, contextual experiences faster and more conveniently, while significantly reducing the cost of serving customers.

 

Reach peak engagement 

Our highly skilled team of data scientists and developers help you exceed customer expectations at every touch point. We design, build, implement and service the right solutions, giving your employees what they need to create powerful, long-lasting impressions.

Cloud & Infrastructure Services

Businesses around the world are accelerating their digital transformation and embracing new strategies at pace. The catalyst for this change is cloud. As an enabler for increased agility, productivity and security, businesses can now aim higher and reach further with a well-managed cloud infrastructure.

Business Process Management Solutions and Services

Legacy processes and manual chores no longer need to hold your staff back. Technology makes it possible to streamline how your business completes essential tasks – whether through the implementation of dynamic applications and cloud solutions or outsourced workloads.

Cybersecurity

Internet-enabled devices play a transformational role in enabling better and more productive working environments. However, at the same time, they also create new vulnerabilities to cyberattacks. With more users relying on mobile devices and potentially vulnerable IT networks in hybrid setups, you need a comprehensive cybersecurity strategy that’s fundamentally embedded into the way your business operates.

Build resilience into your IT 

We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes. Our leading cybersecurity expertise can help you build a resilient IT infrastructure, understand and manage your vulnerabilities, and grow with confidence.

Digital Experience

Today, customers expect to meet and interact with businesses digitally across multiple touch points. With less human interaction between buyer and seller, customer loyalty is built by delivering seamless and consistent digital experiences across channels.

Graphic Communications

In today’s connected world, market and technological trends are more dynamic than ever. To be successful, you must boldly embrace opportunities to transform your business. When you diversify at pace and extend applications from your equipment, you can better respond to your customers’ evolving needs, drive profits and create a sustainable business.

 

At BCM Didgisol, transformational innovation (we call it Henkaku) is in our DNA. We’ve been empowering print’s digital transformation for years, building on our understanding of fundamental shifts in the sector and our customers’ businesses. We provide solutions including hardware, software and services that help you evolve, digitalise and create a sustainable competitive advantage.

Whether you’re a large commercial printer, enterprise print room, or if printing forms one component of your manufacturing process, we build on your knowledge of your business. Through our understanding of how digital technology can enable your success, we aim to unlock new growth opportunities that can pave the way to a bright, profitable future.

VOIP Solutions

By utilizing your company’s current PBX, switchboard, and handsets, Our Voice Solutions delivers phone calls at significantly reduced rates compared to traditional landline services.

REDUCE OUTBOUND TELEPHONY COSTS WITH OUR VOIP SOLUTIONS

 

Our comprehensive IT services enable us to offer end-to-end solutions, encompassing user handsets and connectivity required for voice operations. Our VoIP solutions, featuring a hosted or on-premise PABX solution with numerous features, can be seamlessly integrated.

Cut down on costs associated with local and global outbound voice traffic by utilizing our reliable and superior quality SIP Trunk connection. Our call rates are highly competitive and transparent, with no setup costs and a lowest price guarantee. You only pay for the exact duration of the call, down to the second.

Reach out to us below to learn more or begin testing. Our team is always eager to answer any queries you may have.

Easy to connect

Connect your telephony system to Consensus’s Voice Platform via internet. No need for complex infrastructures, an IP ready telephony system is all you need. Clear technical documentation is available.

 

Unlimited capacity

No extra costs for additional channels; you can use our service capacity without limitations.

 

24/7 Support

Our Network Operations Centre is available 24/7 and our Customer Success Team is here to support you in configuring your service and monitoring your traffic.